Whether you shop with Soul to Silver online, or at our retail stores, we're committed to your privacy and personal security.
Consumers are entitled to specific rights to review and manage their personal information. You have a right to know personal information Soul to Silver has collected, how that data has been used, and with whom your information may have been shared.
You have a right to request your information not be shared with third-party partners of Soul to Silver.
You have a right to have your information deleted by Soul to Silver. Within this request Soul to Silver is unable to delete information necessary for security and fraud detection. Compliance with privacy laws may include the anonymization of your personal information, which removes data that identifies you, but allows for the recording of company performance.
To exercise these options as a Soul to Silver customer please use the on-line form available at https://soultosilver.com/contact or email info@soultosilver.com with the required information that will help us validate the request. This includes your identifying information (Example: name, address, phone number, email address, customer number, etc.) with a clear description of your request.
Ordering from our site is as secure as ordering via a catalog or using your credit card at your favorite restaurant. The media has played a large role in accelerating the myth that on-line shopping subverts your personal information any more than shopping anywhere else. If you shop from trusted merchants with an established brand, your on-line experience should be worry-free.
At Soul to Silver we use SSL (Secure Socket Layering) 128 bit encryption to protect your information as it travels over the internet. We also hold a secure key, or digital certificate, through Digital Signature Trust. This key ensures that we are who we say we are and that any data exchanged on-line is protected from theft and tampering. Consumer protection laws protect you against any unauthorized use of your credit card. Federal law dictates that your legal liability is limited to $50.00 if your credit card number is used without your permission. If you suspect any illegal use of your card, call your issuing bank immediately to make sure your rights are protected.
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us by email at info@soultosilver.com.